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Legal

Privacy Policy

Last updated: September 23, 2026

1. Introduction

Alivoria Boutique LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit alivoriaboutique.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

  • Account information: name, email address, password (stored as a hash)
  • Booking information: name, phone number, email, service preferences, appointment notes
  • Contact form submissions: name, email, phone, message content
  • Messaging preferences: mobile number and your appointment reminder SMS opt-in preference
  • Profile information: any updates you make to your customer profile

Information Automatically Collected

  • Usage data: pages visited, time spent, links clicked
  • Device information: browser type, operating system, IP address
  • Cookies and tracking: session cookies, preference cookies (see Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your customer account
  • Process and confirm appointment bookings
  • Send appointment confirmations and reminders via email, and appointment reminders by SMS when you opt in
  • Respond to your inquiries and support requests
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • Service providers: Email delivery (Resend), SMS delivery (Twilio and carriers), database hosting, and other tools necessary to operate our service — bound by confidentiality
  • Legal requirements: When required by law, court order, or government authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice

Appointment reminder text messages

You may opt in using the optional, unchecked SMS checkbox when booking an appointment, or by enabling reminder texts and saving your customer profile. Providing a phone number alone does not give consent. We use your number and SMS preference to send automated appointment reminders from Alivoria Boutique LLC. Message frequency varies with your appointments. Message and data rates may apply. SMS consent is not a condition of booking or purchase and does not enroll you in promotional texts.

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are excluded from the sharing categories above and are not shared with third parties, except the messaging providers and carriers needed to deliver and operate this SMS program. They may use this information only to provide those messaging services.

Reply STOP to stop reminder texts or HELP for assistance. You can also turn off SMS reminders in your customer profile or contact owner@alivoriaboutique.com. Opting out of SMS does not cancel your appointment. See our SMS Terms for details.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Password hashing with bcrypt
  • HTTPS encryption for all data in transit
  • Secure database hosting with access controls
  • Regular security reviews

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at owner@alivoriaboutique.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Appointment records may be retained for up to 3 years for business purposes. You may request deletion of your account and associated data at any time.

8. Cookies

We use cookies and similar technologies. Please see our Cookie Policy for details.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us at owner@alivoriaboutique.com to exercise your California privacy rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Alivoria Boutique LLC
Florida, United States
Email: owner@alivoriaboutique.com

Invitation and inquiry text messages

The invitation request form at /welcome and contact form at /contact each offer a separate, optional, unchecked SMS checkbox. Checking it and submitting permits only texts about that invitation request or inquiry. Registering as a client, requesting access, sending a message, or providing a phone number alone does not opt you in. Appointment reminder consent is collected separately during booking or in your signed-in client profile.

We record your selection, mobile number, form source, disclosure version and submission time. Message frequency varies with requests and appointments. Message and data rates may apply. Reply STOP to opt out of texts from this number or HELP for help; contact owner@alivoriaboutique.com for assistance. Consent is not required for an invitation, booking or purchase. No promotional texts are included. Mobile information and SMS consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.